RETURNS & EXTENSIONS
WEEKLY OPEN CLASSES
Reservations, Refunds & Cancellations
You may cancel an Open Class reservation without penalty up to 2 hours before class.
Late cancellations or no-shows will result in the loss of one class from a Class Package and/or a late cancellation fee as per your purchase contract.
A minimum of 5 students is required for a class to run. If this minimum is not met, the class may be cancelled, and you will receive a credit for future classes or services. You will be notified by email or phone.
No extensions will be granted for unused classes in Class Packages or Memberships, including those cancelled due to low enrollment. Pass holders must use credits within the activation period.
Exceptions for illness, injury, or incapacity require medical documentation outlining the condition, severity, and recovery time.
These policies apply to all Open Class Passes, including but not limited to: Intro Offer, Class Packs, Memberships, Single Passes, and promotional offers.
No refunds. All purchases are final.
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This pass is valid for adult weekly open classes only (18 years of age or older).
The pass expires 21 days after your first visit.
You have up to 3 months from the date of purchase to take your first class.
Can be used at Toronto and Oakville locations.
All sales are final. No transfers, or refunds or extensions under any circumstance.
Additional terms of use apply at checkout.
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This pass is valid for adult weekly Open Classes only (18 years of age or older).
The pass expires 4 months after your first visit.
You have up to 1 year from the date of purchase to take your first class.
This pass can be used at both Toronto and Oakville locations.
All sales are final. No transfers, refunds, or extensions under any circumstance.
Additional terms of use apply at checkout.
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3 or 12-month contracts.*
Payments start on initial purchase date, and continue to auto-renew every 4 weeks until cancellation. Payments are non-refundable.
Requests for cancellations and/or pauses** must be emailed to info@citydancecorps.com with at least 30 days notice.
Breach of terms of agreement in the form of an early Membership cancellation may require buyout fees as specified in the purchase contract.
Late-cancelled classes or no-shows are subject to additional fees. Please check your purchase contract for the late-cancel rates.
Additional terms apply at checkout. Please review the purchase contract applicable to your Membership for key details.
Memberships arennon-transferable. No refunds, exchanges, or extensions under any circumstances.
*3 or 12 month contracts apply to Memberships purchased after Jan 1, 2025. For Memberships purchased before 2025, please refer to your purchase contract in your Wellness Living account.
**Pauses are only available for certain Membership tiers. For more information on Open Class Memberships, CLICK HERE. -
Valid for unlimited Weekly Open Classes for 30 days from the first visit.
Must be activated within 30 days of purchase.
This pass is non-transferable. No refunds, returns, exchanges, or extensions under any circumstances.
Valid at both Toronto & Oakville locations.
Late cancellations (within 2 hours of start time) and no-shows will incur a $20 fee per class.
Additional terms of use apply at checkout.
LATIN
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Applicable only to 4-week Intro-Level Latin Courses in one of the following styles: Salsa, Bachata, and/or Argentine Tango
No refunds, exchanges, make-up classes, or extensions under any circumstances.
Course attendance is non-transferable.
Students must notify City Dance Corps of any withdrawals at least seven days prior to the course start date to be eligible for a full credit.
Credits obtained from withdrawals are non-expiring and can be utilized for any service provided by City Dance Corps.
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This pass is valid for adult Latin Courses and Latin Weekly Classes only (18 years of age or older).
The pass expires 4 months after your first visit.
You have up to 1 year from the date of purchase to take your first class.
This pass can be used at both Toronto and Oakville locations.
All sales are final. No transfers, refunds, or extensions under any circumstance.
Additional terms of use apply at checkout.
-
3 or 12-month contracts.*
Payments start on initial purchase date, and continue to auto-renew every 4 weeks until cancellation. Payments are non-refundable.
Requests for cancellations and/or pauses** must be emailed to info@citydancecorps.com with at least 30 days notice.
Breach of terms of agreement in the form of an early Membership cancellation may require buyout fees as specified in the purchase contract.
Late-cancelled classes or no-shows are subject to additional fees. Please check your purchase contract for the late-cancel rates.
Additional terms apply at checkout. Please review the purchase contract applicable to your Membership for key details.
Memberships are non-transferable. No refunds, exchanges, or extensions under any circumstances.
*3 or 12 month contracts apply to Memberships purchased after Jan 1, 2025. For Memberships purchased before 2025, please refer to your purchase contract in your Wellness Living account.
**Pauses are only available for certain Membership tiers. For more information on Latin Class Memberships, CLICK HERE. -
Valid for unlimited Latin Courses and Latin Weekly Classes at your level or lower for 30 days from the first visit.
Must be activated within 30 days of purchase.
This pass is non-transferable. No refunds, returns, exchanges, or extensions under any circumstances.
Valid at both Toronto & Oakville locations.
Late cancellations (within 2 hours of start time) and no-shows will incur a $20 fee per class.
Additional terms of use apply at checkout.
Reservations, Refunds & Cancellations
Latin Courses
Reservations: Progressive courses must be booked seven days before the start date.
Cancellation Policy: If you wish to withdraw from the course, you must cancel seven days prior to the start date.
Latin Weekly Classes
Online Reservations: All non-progressive Latin classes must be reserved online no less than 2 hours before class start times.
Cancellation Policy: You must cancel a reservation for our Latin weekly classes up to 2 hours before class. A minimum of 5 students is required for a class to run. If this minimum is not met, the class may be cancelled, and you will receive a credit for future classes or services. You will be notified by email or phone.
Fee Application: Late cancellations or no-shows incur a penalty of a reduction of one class from a Class Package, and/or an additional late cancel fee as detailed in the purchase contract on file.
Make-up Classes: There are no make-up classes for missed classes
No refunds. All purchases are final sales.
BEGINNER COURSES
Reservations, Refunds & Cancellations
Withdrawals made at least 1 week before the course start date are eligible for a full credit. Credits never expire and can be used for any City Dance Corps service.
No refunds. Withdrawals must be requested before the course begins.
No Make-Up Classes. Courses are progressive, and full attendance is expected.
A minimum of 4 students is required to run a course. If this minimum is not met, you will receive a full credit for future classes or services.
CLICK HERE to learn more about our Studio Policies!
Aerial Silks Classes
Please refer to The Circus Fix policies.
Promotional/Sale Passes
Intro Offers are promotional items. There are no extensions, refunds or credits.
Anything purchased as part of sale, like our annual Deals of Christmas, Flash Sales, Seasonal Sales, Promotion Codes (you get lots of these if you sign up to our newsletter), and all other promotional items, there are no refunds, no credits and no extensions. They are not transferable.
Gift Cards
Gift cards are non-refundable and are treated as cash value.
They can be used to purchase all classes and other services offered at City Dance Corps.
They cannot be exchanged for cash.
Gift cards are the responsibility of the gift card holder. Lost gift cards cannot be redeemed.
Cards can be reloaded.
Private Lessons
Private lessons should be booked at least 3 days in advance and must be paid in full at the time of booking. Lessons are not confirmed without full payment.
Cancellations require at least 24 hours' notice to avoid being charged the full lesson fee. Lessons can be rescheduled with 24+ hours' notice at no extra cost.
No refunds once payment is made.
Private lesson packages must be paid in full and used within 1 year of purchase.
Students are responsible for booking their own lessons. All bookings are confirmed by email.
Private lesson rates apply to 1 student with 1 instructor. Semi-private rates apply to 2+ students with 1 instructor, with a $25 per additional student per hour upgrade fee for those on a private lesson package.
Special Workshops
Special Workshops include Guest Teacher Workshops, Aerial Silks, Monthly Featured Workshops, Performance Classes, and other Special Edition classes.
No make-up classes, credits, or refunds for missed sessions.
Students may join until week two, but the discounted workshop fee will not be prorated; the per-class rate will apply.
Workshops require a minimum enrollment to run. If the minimum is not met, you will receive a credit for future classes or services.
No refunds or credits once enrolled. Workshops are non-transferable between students.